AI Infrastructure · Public Sector

Where Paperwork
Ends. Governance
Begins.

Graymark is the AI intelligence layer for public administration — automating permits, benefits, and document processing without replacing the systems governments already run.

Certified
MeitY Compliant NIC Audited ISO 27001
Graymark DocEngine v3.1 — Permit Processing LIVE
0%
Reduction in
Processing Time
0%
Document Extraction
Accuracy
0Cr
Benefits Fraud
Detected in Pilots
0
Government Bodies
in Pipeline
The Problem

Government isn't
slow because of
people. It's slow
because of paper.

Every government transaction begins with a document — handwritten, scanned, stamped, degraded. Every document is manually transcribed, re-entered, routed, lost, and found again. The people aren't the bottleneck. The architecture is.



Graymark doesn't ask governments to change their systems. It builds an intelligence layer on top of what already exists — reading chaos, returning clarity.

87 days
Average construction permit timeline across Indian cities
Not because the rules require it. Because documents are lost, departments don't communicate, and no one can answer where the file is.
₹6.3L Cr
Annual DBT disbursement with a 30–40% error rate
Duplicate beneficiaries, ghost entries, ineligible claimants. Manual eligibility determination cannot operate at scale.
200,000
Documents processed by hand per district office per year
Fourteen languages. Handwritten forms. Degraded scans. Government clerks transcribe every one. The backlog is measured in years.
The Platform

Three products.
One intelligence layer.

Graymark Permit

Intelligent Permit Processing

AI-powered permit intake, compliance verification against DCR, and multi-department routing — without losing a file or missing a deadline.

Processing Time87 days → 12 days
DCR Compliance CheckAutomated
Department Handoffs11 — tracked live
Explore Permit Module →
Graymark Benefits

Benefits Eligibility Engine

Automated eligibility determination, cross-scheme fraud detection, and claim lifecycle management — for any government welfare programme.

Eligibility Error Rate35% → <4%
Fraud Detection Rate8–12% flagged
Processing Time45 days → 6 days
Explore Benefits Module →
Graymark DocEngine

Intelligent Document Processing

Multimodal AI extraction for any government document — 22 scheduled languages, handwritten, degraded, stamped — writing outputs to any legacy system.

Languages Supported22 + English
Document Schemas Indexed340+
Legacy CompatibilityAll systems
Explore DocEngine →
How It Works

Four steps.
No disruption.

01
Ingest

Document Intake

Upload, API, email, or scan. Graymark accepts any format — PDF, photo, TIFF, degraded legacy scan — without requiring any change in applicant behaviour.

02
Extract

AI Extraction & Verification

Vision-language AI reads every document. Extracts structured fields. Cross-verifies against UIDAI, DigiLocker, land records, PFMS, and 40+ government APIs.

03
Route

Intelligent Workflow Routing

Applications route to the right department, in the right sequence, with SLA timers. No file sits unassigned. No handoff missed. Every step is fully accountable.

04
Decide

Human-Reviewed Decisions

Officers receive a pre-analysed file with AI recommendations. They verify and approve — in minutes, not days. Full audit trail for RTI, CAG, and legal compliance.

Architecture

Built for sovereign
infrastructure. Not
just the cloud.

Graymark deploys on NIC cloud, AWS GovCloud, Azure Government, or fully air-gapped on-premise. No citizen PII leaves your jurisdiction. MeitY data localisation requirements met from day one — not retrofitted.

The architecture is a translation layer. It reads your existing systems, makes them intelligent, and writes outputs in whatever format they already expect — COBOL, XML, REST, or fixed-width flat file.

L1
Multimodal Ingestion
PDF, scan, photo, handwritten — any document format, any condition
VLM
L2
Extraction & NER Pipeline
Fine-tuned entity recognition for 340+ government document schemas
NER
L3
Verification Cascade
40+ government API connectors: UIDAI, DigiLocker, PFMS, VAHAN, land records
API
L4
Rules & Workflow Engine
No-code rule builder for DCR, eligibility and routing — version-controlled
Rules
L5
Output Adapter Layer
Writes to any legacy system in any format — no legacy replacement required
Legacy
L6
Audit & Explainability Store
Immutable log of every extraction, verification, decision — RTI and CAG ready
Audit
Built For

Every layer of
public administration.

🏛️
Municipal Corporations
Building permits, trade licences, water connections, property tax — processed in days, not months.
🗂️
State Welfare Departments
Benefits eligibility, scheme verification, fraud detection — at the full scale of state-level disbursement.
📋
District Administrations
Revenue records, land digitisation, affidavit processing — converting manual backlogs into structured data.
🔬
Urban Development Authorities
DCR compliance, FSI calculations, NOC routing — automated against any jurisdiction's regulations.
🏦
Public Financial Bodies
Subsidy routing, DBT verification, beneficiary de-duplication — integrated with PFMS and state treasuries.
🌐
Central Government Ministries
Large-scale document processing pipelines for MeitY, Ministry of Housing, and central welfare schemes.
Leadership
SA

Sarthak
Arora

Founder & Chief Executive Officer
"Government is not slow because it doesn't care. It's slow because nobody built the right infrastructure for it. That's what Graymark is."

Sarthak Arora founded Graymark with the conviction that the most consequential technology isn't built for the most glamorous industries — it's built for the ones that matter most. Before Graymark, he spent years studying the gap between policy intent and administrative execution in India's public sector: permits that stall for months over a missing signature, benefits that never reach eligible citizens, documents that accumulate in district offices because no system exists to read them.


Graymark is his answer to a question India's government has been asking for twenty years: how do you make an inherited system work at the speed of the people it serves?

GM GRAYMARK

See results in 90 days.
Or we leave.

Request a pilot. We embed with your department, process real applications in parallel, and show you the numbers — before any contract is signed.

Government email address required. All data remains within your jurisdiction.

MeitY Data Localisation Compliant
NIC Security Audit Cleared
ISO 27001 Certified
On-Premise Deployment Available